Resources
The information below will help you locate services needed prior to moving.
Utilities and services

Natural gas/electricity
(for Greater Des Moines area)
MidAmerican Energy contact information:
Residential Customers: 24 Hours a Day, Seven Days a Week 
New Service, Changes to Service, 
Billing Inquiry and General Information  
1-888-427-5632 

(for Indianola)
Indianola Municipal Utilities
New Service, Changes to service, Billing Inquiries and General Information
1-515-961-9410
www.i-m-u.com
*cost to start new service: $15.00 + tax

(for Newton)
Alliant Energy contact information:
For Alliant Energy customers and for other general inquiries: 
By phone: 1-800-ALLIANT (1-800-255-4268) 
By email: customercare@alliantenergy.com 

Large-item pickup
Large items, such as furniture and appliances, can be picked up by 
appointment. Call Des Moines Public Works’ 24-hour, customer service line at 
(515) 283-4950 or your surrounding community’s city offices. 

Computer and television waste
Parts and whole computer monitors and televisions can be recycled through Metro Waste Authority’s Regional Collection Center for Household Hazardous Waste. 
Call (515) 967-5512. 

Telephone service
Companies providing local telephone service to Des Moines and its immediate 
suburbs include:

McLeod USA
Residential: (800) 500-3453 
Business: (800) 593-1177 

Qwest Communications
Residential: (800) 244-1111
Large businesses: (800) 777-9594
Small businesses: (800) 603-6000

For a Des Moines telephone book, call (800) 422-8793 (Qwest Dex), or (800) 
929-3556 (McLeod Yellow Book).

Cable television service
Mediacom provides residential cable television service. For information, call 
(515) 246-1555.

Registration and licenses

Vehicle registration
New residents must obtain Iowa license plates within 30 days of arrival. 
Titles and plates may be obtained from the county treasurer, Motor Vehicle 
Division. In Polk County, call 
(515) 286-3030 for information.

Driver’s licenses
Iowa driver's licenses can be obtained at the Office of Driver Services in 
Ankeny, 6310 SE Convenience Blvd. 
(515) 244-9124.